Thank you for shopping at Simara! We want to make your shopping experience as smooth and enjoyable as possible. Please review our Shipping and Return Policy below.
We currently offer shipping to customers within the United States and select international destinations. For specific shipping destinations, please refer to our website at [www.simarafashions.com](www.simarafashions.com).
Orders are typically processed within [7-15] business days from the date of purchase. You will receive a confirmation email with tracking information once your order has been shipped.
We offer various shipping methods to suit your needs. Shipping times may vary depending on the shipping method selected during checkout and your location. Please refer to our website for estimated shipping times based on your location.
Shipping fees are calculated based on the selected shipping method and destination. Shipping costs will be displayed during the checkout process.
Our policy stipulates no returns or exchanges, except in cases of defective products. We maintain a stringent commitment to product quality, assuring that every item meets our high standards. If you receive a defective product, kindly inform us within [7] days of receipt. We will swiftly guide you through the exchange process for the faulty item. Our aim is to guarantee your satisfaction and a seamless shopping experience. Your contentment with our offerings is paramount, and we handle any exceptional circumstances with utmost care, making sure you receive top-tier service and uncompromised product excellence.
To initiate a return, please visit our website at [www.simarafashions.com/returns](www.simarafashions.com/shippingpolicy) and follow the instructions provided. You will need your order number and email address to start the return process.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure your return is received.
Upon receiving your returned item, we will inspect it to ensure it meets the return eligibility criteria. If your return is approved, you will receive a refund to your original payment method, excluding any shipping fees. If you prefer an exchange, we will process the exchange as requested, subject to product availability.
If you have any questions or need further assistance regarding our Shipping and Return Policy, please don't hesitate to contact our customer support team at (admin@simarafashions.com).